SMFG India Credit (SMICC), an Indian NBFCs, has announced a significant acceleration of its digital transformation strategy, with nearly 25% of its overall business driven by its digital ecosystem, translating into an Asset Under Management (AUM) of ~Rs 15,000 crore as of September 2025. This reflects a robust 45% Compound Annual Growth Rate (CAGR) in SMICC’s digital business over the past 2 years, underscoring the company’s strategic focus on building a scalable, future-ready lending franchise.
Further strengthening its technological backbone, the company has set its FY25–26 technology budget at close to Rs 400 crore. This strategic investment strengthens SMICC’s digital core, enabling AI-led underwriting, deeper analytics, real-time portfolio monitoring, customer behaviour–based collections, and significantly accelerated disbursals.
SMICC is leveraging advanced analytics to drive its digital lending with a next-gen tech stack that goes beyond standard digitisation. The company is investing heavily in advanced machine learning models for real-time credit decision making, dynamic risk scoring; and protective fraud detection, leading to faster turnaround times ensuring consistent and smoother customer experience across all touch points.
SMICC has also integrated digital CKYC, Digilocker-based verification, e-sign, and e-stamp capabilities into its onboarding processes, ensuring paperless, compliant, and faster customer journeys. Cutting-edge security and intelligence layers– including biometric face match, deep fake detection, and AI-powered credit assessment further strengthen SMICC’s digital lending platform. These ensure a secure, scalable, and deeply customer-centric digital ecosystem, making the process faster, compliant and audit-ready.
SMICC’s digital business momentum is anchored by leveraging partnerships with multiple fintech players. These partnerships have helped in rapidly expanding its reach among small merchants, gig workers, self-employed borrowers, and other digitally active customer cohorts.
Commenting on the growth, Swaminathan Subramanian, Chief Operating Officer, SMFG India Credit said, “Our digital business, now contributing nearly a quarter of our overall business, is a testament to the impact of our accelerated technology investments. This growth is further strengthened by the company’s use of robust scorecards and automated decision making models, API-based interactions across partner ecosystems, real-time customer communications and advanced reconciliation capabilities. Together, these capabilities have significantly accelerated loan processing and disbursals, thereby increasing SMFG India Credit’s overall digital business contribution. By leveraging robust partner ecosystems and strengthening our digital core, our aim is to be more agile, secure, and efficient, while creating long-term enterprise value.”
These capabilities are expected to meaningfully reduce turnaround times, enhance scalability and support new product innovation across SMICC’s diversified retail, MSME, affordable housing and digital lending portfolio.
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